BasekickLabs
Coming Q2 2026

Arc Enterprise

Production-grade clustering, RBAC, and tiered storage for Industrial IoT at scale.

Everything in Arc OSS, plus enterprise features for teams that need reliability, security, and cost optimization.

Multi-node clustering
Automatic failover
Granular RBAC
Hot/cold tiering

Starting at $5,000/year for up to 8 cores. See pricing

Enterprise Features

Built for Production at Scale

Everything you need to run Arc in mission-critical environments with confidence.

Clustering & High Availability

Deploy across multiple nodes with automatic failover and split architecture for writer/reader/compactor roles.

  • 3+ node clustering
  • Raft-based leader election
  • < 30 second failover
  • Horizontal read scaling

Role-Based Access Control

Granular permissions with organizations, teams, database/measurement-level access, and SSO integration.

  • Organizations & teams
  • Database-level permissions
  • Measurement-level access
  • LDAP/SAML/OIDC

Tiered Storage

Automatically move data between hot, warm, and cold tiers based on age and access patterns.

  • Hot/warm/cold tiering
  • Automatic migration
  • Query-time routing
  • 60-80% storage savings

Automatic Aggregation

Scheduled continuous queries and retention policies that run automatically without manual intervention.

  • Scheduled CQs
  • Automatic retention
  • Cascading aggregations
  • Backfill support

Query Governance

Control resource usage with quotas, rate limiting, query caching, and cost estimation.

  • Per-user/team quotas
  • Rate limiting
  • Result caching
  • Query audit trail

Backup & DR

Managed backup and restore with point-in-time recovery and cross-region replication.

  • Point-in-time recovery
  • Cross-region replication
  • Encrypted backups
  • Backup retention policies
Feature Comparison

Arc Open Source vs Enterprise

See exactly what you get with each edition.

Feature
Open Source
Enterprise
Deployment & Scaling
Single-node deployment
Multi-node clustering (3+)
Automatic failover
Split architecture (Writer/Reader/Compactor)
Cross-datacenter replication
Edge-to-cloud sync
manual
automatic
Security & Access Control
Token-based authentication
Token permissions (read/write/delete/admin)
Organizations & Teams
Database-level permissions
Measurement-level permissions
Row-level security (tag-based)
LDAP/SAML/OIDC integration
Audit logging
Storage & Data Management
Local storage
S3/Azure Blob/MinIO
Hot/cold tiering
Automatic tier migration
Data temperature inference
Compression optimization per tier
Automation & Operations
Continuous queries (manual)
Retention policies (manual)
Scheduled continuous queries
Automatic retention enforcement
Cascading aggregations
Backfill support
Query Governance
Basic query execution
Query quotas (per user/team)
Rate limiting
Query result caching
Query cost estimation
Query audit trail
Backup & Disaster Recovery
Storage backend replication
manual
Managed backup & restore
Point-in-time recovery
Cross-region replication
Backup encryption
Included
Not available
Transparent Pricing

Simple, Core-Based Pricing

Public pricing. No surprises. Annual billing only.

Starter

$5,000/year

Up to 8 cores

Perfect for small teams getting started with enterprise features.

  • All Enterprise features
  • Single cluster deployment
  • Email support
  • 24-hour response (critical)
  • 2 named contacts
Most Popular

Professional

$15,000/year

Up to 32 cores

For growing teams that need more capacity and faster support.

  • All Enterprise features
  • Multi-cluster deployment
  • Email + Slack support
  • 8-hour response (critical)
  • 5 named contacts
  • Priority support queue

Enterprise

$40,000/year

Up to 128 cores

For large deployments with dedicated support requirements.

  • All Enterprise features
  • Unlimited clusters
  • Email + Slack + Phone
  • 4-hour response (critical)
  • 10 named contacts
  • Quarterly business reviews
  • 99.9% SLA

Unlimited

Custom

Unlimited cores

For organizations with unique requirements and scale.

  • All Enterprise features
  • Unlimited everything
  • Dedicated Slack channel
  • 1-hour response (critical)
  • Unlimited contacts
  • Monthly business reviews
  • Custom SLA
  • Dedicated engineer

Support Comparison

Support AspectStarterProfessionalEnterpriseUnlimited
Critical response24 hours8 hours4 hours1 hour
Support hoursBusinessBusiness24/524/7
ChannelsEmailEmail, SlackEmail, Slack, PhoneDedicated Slack
Onboarding1 hour2 hours4 hoursCustom
FAQ

Frequently Asked Questions

Everything you need to know about Arc Enterprise.

Arc Enterprise includes all features from Arc OSS plus: multi-node clustering with automatic failover, granular RBAC with SSO integration, hot/cold tiered storage, automatic continuous query scheduling, query governance (quotas, rate limiting, caching), and managed backup/disaster recovery. It's the same codebase - a license key unlocks enterprise features.
All Enterprise tiers include dedicated support with response time SLAs. Starter tier gets email support with 24-hour critical response. Professional adds Slack support with 8-hour critical response. Enterprise tier includes phone support, 24/5 coverage, 4-hour critical response, and quarterly business reviews. Unlimited tier gets a dedicated Slack channel, 24/7 coverage, 1-hour critical response, and a dedicated engineer.
Arc Enterprise uses core-based licensing. You're licensed for a maximum number of CPU cores across all nodes in your deployment. The license is tied to your hardware via machine fingerprint. Air-gapped deployments are fully supported via offline activation. License validation happens locally - no internet required for day-to-day operation.
Yes, migration is seamless. Arc Enterprise is the same binary as Arc OSS - adding a license key unlocks enterprise features. There's no data migration required. Your existing configurations, data, and settings are preserved. You can gradually adopt enterprise features at your own pace.
Yes, we offer a 14-day free trial. Trials require sales engagement to ensure we can help you evaluate the right features for your use case. During the trial, you get full access to all Enterprise features. Contact our sales team to get started.
Arc Cloud (managed hosting) is a separate initiative planned for the future. Currently, we're focused on Arc Enterprise (self-hosted) because that's where our customers' needs are. Arc Enterprise gives you full control over your deployment while we handle the enterprise features. If you're interested in managed hosting, let us know.
We provide ample warning before expiration. 30 days before expiry, you'll see dashboard warnings. After expiry, there's a 14-day grace period with full functionality. After that, Arc enters read-only mode (queries work, writes blocked). After 30 days, enterprise features disable and Arc reverts to OSS behavior. Your data is never at risk.
We offer multi-year discounts for 2-year and 3-year contracts. Contact sales to discuss pricing for your specific needs.

Ready to scale your Industrial IoT infrastructure?

Start with Open Source

Get started with Arc OSS for free. No credit card required. Deploy in minutes and evaluate at your own pace.

docker run -d -p 8000:8000 \
  -e STORAGE_BACKEND=local \
  -v arc-data:/app/data \
  ghcr.io/basekick-labs/arc:latest
Installation Guide ->

Go Enterprise

Need clustering, RBAC, or tiered storage? Let's talk about your requirements and set up a trial.

14-day free trial
Implementation support
Starting at $5,000/year

enterprise@basekick.net