BasekickLabs

Pricing

Free to run. Priced by cores when you need more.

Arc OSS is the whole database, free. Arc Enterprise is a flat annual license per core band, with no ingestion, query, or storage fees. Try Enterprise free for 14 days before you pay.

Arc OSS

Free AGPL-3.0, forever

The full single-node database. Run it anywhere, with no row, data, or time limits.

  • InfluxDB Line Protocol and MessagePack ingestion
  • PostgreSQL-compatible SQL
  • Parquet on local disk or object storage
  • Manual retention and continuous queries
Download Arc->

Arc Enterprise

From $5,000 per year, core-based

Same binary, plus a license key that unlocks production features and a support agreement.

  • Multi-node clustering
  • RBAC and audit logging
  • Tiered storage and query governance
  • 14-day self-serve trial, no card
Start 14-day free trial->

Want us to run it? Arc Enterprise Managed is sized to your workload. Questions about licensing or AGPL? .

Transparent Pricing

Simple, core-based pricing

Public pricing. No surprises. Annual billing only. Tier I and Tier II can be bought online, and every team can try Tier II free for 14 days.

Tier I

$5,000/year

Up to 8 cores · 1 machine

For a single production server that needs enterprise features and a support line.

  • RBAC and audit logging
  • Scheduled continuous queries and retention
  • Automatic aggregation
  • Single server deployment
  • Email support
  • 24-hour response (critical)
  • 2 named contacts
Buy now->or start a 14-day free trial

License key emailed within 1 business day. Need an invoice or PO?

Most Popular

Tier II

$15,000/year

Up to 32 cores · Up to 5 machines

For a production cluster that needs more capacity and faster support.

  • Everything in Tier I
  • Multi-node clustering
  • Tiered storage
  • Query governance and management
  • Single cluster deployment
  • Email + Slack support
  • 8-hour response (critical)
  • 5 named contacts
  • Priority support queue
Buy now->or start a 14-day free trial

License key emailed within 1 business day. Need an invoice or PO?

Tier III

$40,000/year

Up to 128 cores · Production + staging

For large deployments with dedicated support requirements.

  • Everything in Tier II
  • Automatic writer failover
  • Shared-storage multi-writer
  • Production + staging cluster license
  • Email + Slack + Phone
  • 4-hour response (critical)
  • 10 named contacts
  • Quarterly business reviews
  • 99.9% SLA

Unlimited

Custom

Unlimited cores · Unlimited machines

For organizations with unique requirements and scale.

  • Everything in Tier III
  • Unlimited everything
  • Dedicated Slack channel
  • 1-hour response (critical)
  • Unlimited contacts
  • Monthly business reviews
  • Custom SLA
  • Dedicated engineer

Support Comparison

Support AspectTier ITier IITier IIIUnlimited
Critical response24 hours8 hours4 hours1 hour
Support hoursBusinessBusiness24/524/7
ChannelsEmailEmail, SlackEmail, Slack, PhoneDedicated Slack
Onboarding1 hour2 hours4 hoursCustom

Try Enterprise before you buy

Run Tier II on your own hardware for 14 days: clustering, RBAC, tiered storage, and query governance. No card, no sales call. The license key arrives by email.

Start 14-day free trial->

FAQ

Frequently Asked Questions

Prices, trials, and how licensing works.

Yes. Arc OSS is the full database under AGPL-3.0, free to run anywhere with no row, node, or time limits. You pay only for Arc Enterprise, which adds clustering, RBAC, tiered storage, query governance, and a support agreement.
Each tier is a flat annual price for a maximum number of CPU cores and machines: Tier I covers up to 8 cores on 1 machine, Tier II up to 32 cores on up to 5 machines, Tier III up to 128 cores across production and staging. Unlimited is priced per deal. There are no per-row, per-query, or ingestion charges.
Yes. The 14-day trial is self-serve: give us your name, company, and email and a Tier II license key arrives by email. No card required. When the trial ends, buy Tier I or Tier II online and swap the new key into ARC_LICENSE_KEY; your data and configuration stay as they are.
Everything in Tier II: multi-node clustering, RBAC and audit logging, tiered storage, query governance and management, and scheduled continuous queries and retention, on up to 32 cores across 5 machines. Trials activate online and end on their expiry date with no grace period. Tier III features such as writer failover are available in a sales-led evaluation.
Yes. Tier I and Tier II can be bought online by card or bank transfer through Stripe. Invoices, purchase orders, multi-year contracts, Tier III, and Unlimited go through sales at enterprise@basekick.net.
Yes. Every Enterprise tier includes support with a response-time target, from email with 24-hour critical response on Tier I to a dedicated Slack channel and 1-hour critical response on Unlimited. The support comparison table on this page lists each tier.